Los Alamos National Laboratory Computing Systems Professional 2 in Los Alamos, New Mexico

What You Will Do eXperience Information Technology (XIT) is seeking an energetic and customer-focused Windows Server System Administrator with experience working with SCADA systems. XIT-ISS consists of approximately 115 professionals, technicians, contractors and students. The Central Team has an immediate and long-term need for one motivated system administrator with experience or knowledge with remote and field level Windows administration and experience or knowledge solving complex hardware and software issues with control systems. This team supports the Utilities and Institutional Facilities organization that has several control systems such as building automation systems (BAS), equipment surveillance systems (ESS), and waste and water systems located at various locations across the lab.

Computing Systems Professional 2

The successful candidate will perform the full spectrum of remote and field level Windows server administration, including but not limited to:

  • Supporting Windows servers and other systems on various unclassified networks

  • Installing, configuring and troubleshooting desktop and server systems

  • Resolving issues or fulfilling requests through remote desktop support

  • Troubleshooting issues through on-site field support

  • Setting-up and installing of hardware and software

  • Network support for issues associated with BAS and ESS field controllers. This includes contacting NIE, NOC for support, field verification of controller configuration, and checking CPAT scans

  • Monitor applications for device down time and respond to unresponsive devices

  • Troubleshooting and resolving network issues

  • Communicating technical information to both technical and non-technical personnel

  • Ensuring reliability, security, and data integrity for managed systems

  • Working with outside and internal auditors to ensure system compliance

What You Need

Minimum Job Requirements:

  • Experience in Windows Server Support and administration, including Active Directory and Group Policy experience

  • Experience working with SCADA systems, building automation, and control systems

  • Experience participating in security and compliance audits

  • Experience solving complex software and hardware issues in a heterogeneous computing environment

  • Experience troubleshooting problems using hands-on and remote tools

  • Experience implementing network security measures

  • Experience managing and working with vendors to ensure the security and compliance of diverse server and system platforms

  • Significant experience using a call tracking system including using it to resolve user issues

  • Extensive experience interacting with customers and peers in a professional and responsive manner and giving presentations

  • Experience mentoring and training team members

  • Demonstrated ability to communicate well, broth written and verbally

  • Demonstrated success in strategic planning; project management including specifying, budgeting, scheduling, testing and implementing equipment replacements/solutions

Desired Skills:

  • Extensive experience working with SCADA systems, building automation, control systems

  • Experience with hardware and systems from Alerton, Automated Logic Controls, Trane, Johnson Controls, and Allen Bradley

  • Advanced vendor certification (Microsoft Windows, Networking, SCADA systems)

  • Experience or demonstrated knowledge with Network segmentation for security

  • Demonstrated knowledge of Mac desktop and/or Mac OS X server administration

  • Experience auditing systems for security and regulatory compliance

Education:

CSP-2: This position typically requires a bachelor’s degree and a minimum of four years related experience, or an equivalent combination of education and experience. At this level, applicable advanced vendor and/or professional certification is desirable.

Notes to Applicants:Please provide a comprehensive cover letter detailing how you meeting the qualifications of the position.

Additional Details:

Clearance: Q(Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements* for access to classified matter.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.

Regular position:Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants:Please refer to Laboratory policy P701 for applicant eligibility.

Equal Opportunity:Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-665-4444 option 1.

Where You Will Work

Located in northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. LANL enhances national security by ensuring the safety and reliability of the U.S. nuclear stockpile, developing technologies to reduce threats from weapons of mass destruction, and solving problems related to energy, environment, infrastructure, health, and global security concerns.

Our employees are our greatest asset, which is why we provide a comprehensive benefits package that offers health coverage for you and your eligible family members today and retirement plans for a brighter tomorrow. A healthy workforce is paramount to a successful organization. We offer an incentivized wellness plan and preventive care to encourage and reward good basic health choices. Also, for your financial wellness, we provide a tax-deferred 401(k) retirement plan, with a company match and service based contribution.

XIT is responsible for the desktop and server support for computing environments at the Laboratory. The division is organized around field support groups that are focused on supporting unclassified and classified programmatic and mission support needs, and a technical services group that provides the enterprise level configuration management services for these computing environments.

Maximum Salary: 118200

Minimum Salary: 72500

Location: Los Alamos, NM, US

Work Telephone: 505-665-1683

Contact Name: Tedder, Billie Jo (BJ)

Organization Name: XIT-ISS/Institutional Systems Services

Email: bjtedder@lanl.gov

Job Title: Computing Systems Professional 2

Appointment Type: Regular

Req ID: IRC64738