Los Alamos National Laboratory Computing Systems Tec 5 in Los Alamos, New Mexico
Vacancy Name: IRC76292
Job Title Computing Systems Tec 5
Location Los Alamos, NM, US
Organization Name XIT-CSS/Experience IT - Classified Systems Services
Minimum Salary 67900
Maximum Salary 107700
What You Will Do
The XIT-CSS WECS Team has an immediate and long term need for one motivated application administrator to join the WLink operations team. The successful candidate will join a team who provide dedicated application support to the Weapons Research Services Division- Weapons Mission Technology (WRS-WMT) group for the WLink application suite of tools (PDMLink, Creo, ThingWorx, MathCAD, CreoView, etc.). The WLink applications are primarily used by the design and production agencies of the Weapon Engineering Associate Directorate, however, support is extended to users of the applications found in more than 60% of the divisions at LANL. The selected candidate will be trained to provide support of the following areas:
Need to Know (NTK) administration focused on security and access authorizations within PDMLink.
Create & manage user accounts and groups.
Create and manage information storage locations: Products, Libraries, and Projects within PDMLink.
Configure & maintain data management access control policies, lifecycles and workflows.
Perform local and remote client software installations, upgrades, and integrations to related WLink environment.
Assist in the testing of new releases of PDMLink, Creo and EALink solutions.
Provide support to end users and peers in areas of application use, problem solving, and training to achieve measurable skill improvement.
Package software for remote distribution & perform client installation and training.
Share knowledge with colleagues in the aforementioned PDMLink Admin tasks.
Work full-time on implementation issues and serve as the SME regarding all user policies, data organization, and file security policies.
Work closely with server administrators and Database Administrator.
Use Remedy ticketing system to manage support requests.
What You Need
System administration experience of computers running Microsoft Windows 7/Windows 10 and/or Windows Server 2008/2012/2016 (to include Active Directory).
Knowledge of complex heterogeneous computing infrastructures.
Experience resolving cross platform application issues.
Experience solving complex desktop issues.
Experience using RDP or similar desktop automation utilities to remotely administer systems.
Significant experience using a call tracking system.
E xperience interacting with customers and peers in a professional and responsive manner, including mentoring and giving presentations.
Knowledge of Web-based applications, tools, and utilities.
Experience configuring, managing, and/or using an Oracle or SQL based application.
Active DOE L or Q clearance, or equivalent, transferable clearance
Experience configuring and supporting the Apache Tomcat web server.
Knowledge of PTC’s PDMLink software suite (PDMLink, Creo, ThingWorx, Arbortext, CreoView, MathCad, InfoEngine)
Knowledge of Oracle databases as used with PDMLink software.
Knowledge of version control and release processes in design engineering environments.
Education: Position typically requires a high school diploma and four-to-six years of related experience, or an equivalent combination of education and experience. At this level, additional training, certification, and/or education may be expected, including associate’s degrees and graduation from technical institutions.
Notes to Applicants: Some travel may be required, typically for training and technical conferences
Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements
for access to classified matter.
Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Please refer to Laboratory policy P701 for applicant eligibility.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to email@example.com or call 1-505-665-4444 option 1.
Where You Will Work
Located in northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. LANL enhances national security by ensuring the safety and reliability of the U.S. nuclear stockpile, developing technologies to reduce threats from weapons of mass destruction, and solving problems related to energy, environment, infrastructure, health, and global security concerns.
As part of the Departmental Computing Services Division (DCS) within the Associate Directorate for Business Innovation, the Departmental Computing Services groups provide deployed classified computing services, to include desktop and server support.
Appointment Type Regular
Contact Name Gonzales, Andrea Jo
Req ID: IRC76292