Data Center Operations Professional (Computing Systems Professional 2)
- Req. Number: IRC143122
- Organization : ISD-NS/Network Services
- City, State: Los Alamos, New Mexico
- Salary: $87,800 - $143,000
What You Will Do
Join our dynamic team within Infrastructure Services Division, Network Services (ISD-NS) and embark on an exciting journey as part of the Data Center Team across our esteemed Laboratory. As a key member, you will play an integral role in providing unparalleled support for both classified and unclassified computer networks utilized within the organization.
You will serve as a member of the Data Center Team, which is responsible for providing operational support for core services across Institutional Support Division. You will be responsible for providing support for 8 data centers.
Responsibilities:
What You Need
Minimum Job Requirements:
Education/Experience:
Position typically requires a bachelor's degree and a minimum of four years related experience, or an equivalent combination of education and experience.
Desired Qualifications:
Essential Job Functions (can perform with or without reasonable accommodation): Must be able to climb ladders, lift objects weighing 30+ lbs., utilize mechanical lifting devices and wear proper protective equipment (gloves, composite shoes, glasses, vests). Driving vehicle
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.
Note to Applicants:
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the
Join our dynamic team within Infrastructure Services Division, Network Services (ISD-NS) and embark on an exciting journey as part of the Data Center Team across our esteemed Laboratory. As a key member, you will play an integral role in providing unparalleled support for both classified and unclassified computer networks utilized within the organization.
You will serve as a member of the Data Center Team, which is responsible for providing operational support for core services across Institutional Support Division. You will be responsible for providing support for 8 data centers.
Responsibilities:
- Performing data center operations work including equipment installation/removal.
- Installation/removal of fiber and copper cables with emphasis on cable management.
- Validating and providing access to different secure areas and physical securities.
- Responding to customer inquiries and providing timely solutions to end-user problems using ServiceNow ticketing system.
- Coordinating with facilities in regard to Power and Cooling infrastructure and maintenance.
- Writing and modification of processes and procedures to ensure standards are upheld.
- Contributing to the development of new and efficient methods of managing data centers and accommodating the array of tenants who reside in them.
What You Need
Minimum Job Requirements:
- Demonstrated strong troubleshooting skills, with emphasis across all Information Technology related fields including software manipulation.
- Demonstrated knowledge of data center power and cooling systems, including: PDUs, UPS, Fiber & Coper cabling.
- Advanced proven ability to work as part of a team with good communication, interpersonal and organizational skills coupled with demonstrated experience writing and implementing new processes.
- Experience following change management, incident management, and maintenance procedures in a production environment.
- Experience installing datacenter equipment, including (but not limited to) servers, network devices, PDUs, Racks. Including the use of various hand tools and such as but not limited to: Drills, screwdrivers, hammers, socket wrenches.
Education/Experience:
Position typically requires a bachelor's degree and a minimum of four years related experience, or an equivalent combination of education and experience.
Desired Qualifications:
- Advanced knowledge of Information Technology best practices with an emphasis on the Physical Layer.
- Power and/or cooling infrastructure requirements in a high availability environment such as a data center with a heavy emphasis on power usage effectiveness methodologies.
- Familiarity with Data Center Inventory Management software solutions.
- Additional certifications that align with the requirements and job functions.
- User must have a Q clearance or be able to obtain a Q clearance
Essential Job Functions (can perform with or without reasonable accommodation): Must be able to climb ladders, lift objects weighing 30+ lbs., utilize mechanical lifting devices and wear proper protective equipment (gloves, composite shoes, glasses, vests). Driving vehicle
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.
Note to Applicants:
- Please attach a detailed cover letter that addresses how you meet the minimum and desired requirements.
- Due to the nature of position, some travel may be necessary.
- Physical requirements: (these may get added in the HRC request) Must be able to climb ladders, lift objects weighing 30+ lbs., utilize mechanical lifting devices and wear proper protective equipment (gloves, composite shoes, glasses, vests).
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid maternity and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (paid sick, vacation, and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the
