Desktop Support, Computing Systems Professional 2 | Los Alamos, NM | Los Alamos National Laboratory

Desktop Support, Computing Systems Professional 2

What You Will Do

Do you have Windows or Linux System Administrator experience, or Active Directory administration experience, and other experience in various IT disciplines? The Special Security IT and Cyber Operations Group, SSO-3, with Los Alamos National Laboratory, has a place for you in a position tiled Computing Systems Professional 2. This Professional will be operating in a customer-focused environment with four teams supporting Engineering, Enterprise, Operations, and Cybersecurity. These teams come together to support our intelligence community mission needs.

The Operations Team is where the Computing Systems Professional will provide high-level system administration responsibilities that include:
  • Technical leadership in design and support of storage area networks (SAN), and storage appliances
  • Service to customers by providing superior communication and teaming skills
  • Answering users' technical questions and taking corrective action when necessary
  • Working effectively in a team environment, providing leadership, task prioritization, assisting and mentoring fellow team members, and participating in continuous process improvement efforts
  • Interacting with customers and peers in a professional and responsive manner, including mentoring, coaching, or giving presentations

What You Need

Minimum Job Requirements:

Technical Expertise
  • Knowledgeable on software development methodologies, tools, and processes, including software development lifecycle, programming languages, and VTC component integration.
  • Demonstrated experience with Web-based tools and utilities, server build.
  • Ability to review and understand end-to-end work processes.

Hardware/Storage Management
  • Familiar with hardware and operating systems including system architectures, network infrastructures, and client server principles.
  • Background knowledge of hardware and software integration and testing.


Advanced vendor certification (RHCSA, RHCE, Microsoft Certified System Engineer (MCSE), VMware, NetApp) preferred.


Position typically requires a Bachelor's degree and a minimum of four years related experience, or an equivalent combination of education and experience.

Desired Qualifications:
  • Active DOE Q/TS SCI clearance, transferable clearance.
  • Experience administering Windows, UNIX and Red Hat Enterprise Linux servers and desktops.
  • Knowledge of project management principles to set project scope, schedule, priorities, and deliverables

Note to Applicants:

In addition to the resume/CV, please include a cover letter addressing how you meet the minimum job requirements and/or desired skills.

Location: This position will be located in Los Alamos, NM.

COVID Vaccine:

The COVID vaccine is mandatory for all Laboratory employees, on-site contractors, and on-site subcontractors unless granted an accommodation under applicable state or federal law. This requirement will apply to those working on-site, those teleworking, and all new hires.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

§ PPO or High Deductible medical insurance with the same large nationwide network

§ Dental and vision insurance

§ Free basic life and disability insurance

§ Paid childbirth and parental leave

§ Award-winning 401(k) (6% matching plus 3.5% annually)

§ Learning opportunities and tuition assistance

§ Flexible schedules and time off (paid sick, vacation, and holidays)

§ Onsite gyms and wellness programs

§ Extensive relocation packages (outside a 50 mile radius)
Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q/SCI(Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance which requires US Citizenship except in extremely rare circumstances. Dependent upon position, additional authorization to access nuclear weapons information may be required that may or may not be available to dual citizens depending upon the circumstances.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to or call 1-505-665-4444 option 1.Employment StatusFull Time