Los Alamos National Laboratory Operations Support Specialist 3 in Los Alamos, New Mexico
Vacancy Name: IRC76740
Job Title Operations Support Specialist 3
Location Los Alamos, NM, US
Organization Name ORI-1/Training and Mission Services
Minimum Salary 73800
Maximum Salary 120400
What You Will Do
The Operations Support Specialist 3 will serve as a day–to-day interface on behalf of the Operational Readiness Implementation (ORI-1) training services department to the assigned customer in the area(s) of programmatic and/or facility knowledge management, capture and transfer. Responsibilities will include providing direct support to ALDWP line management and operations personnel, including any applicable tenant and deployed support organizations, for live classroom, on-the-job training and instructional technologies applications and uses. This includes, but is not limited to, the development and implementation of effective training guidance, processes, protocol and proficient use of the Laboratory’s Learning Management System (UTrain). The selected candidate will work under the direction of the ORI-1 Group Leader and First Line Manager (FLM) to ensure business processes are implemented efficiently and effectively within the organization. The successful candidate will possess the ability to:
Apply a variety of training analysis techniques to meet the needs of management/supervisors, technical staff, operators and non-technical support personnel.
Provide training solutions that enables effective learning and knowledge transfer.
Develop and implement compliant and high quality live classroom, on-the-job and/or web-based training that meets the customer’s needs.
Utilize information management systems and document control processes to develop and implement controlled documents.
Utilize learning management systems to design, develop and implement training programs.
Perform logistics, planning and coordinating of projects in support of ALDWP knowledge capture and transfer initiatives.
What You Need
Minimum Job Requirements:
Demonstrated ability to conceptualize technical information and communicate effectively to both technical and non-technical personnel.
Demonstrated ability to effectively analyze technical content and develop operational aids and instructional guides to enable learning.
Strong understanding of how policies, procedures and requirements drive compliance in an organization, and the importance thereof.
Advanced experience in the area of knowledge capture/transfer from subject matter experts to specific target audiences.
Demonstrated experience conducting research, investigating alternative solutions, and recommending solutions on problems affecting quality assurance and implementing business processes.
Exceptional customer service, organizational skills, and ability to interact with all levels of Laboratory personnel.
Excellent interpersonal, written and verbal communications skills as evidenced by good writing samples and briefings/presentations.
DOE Order 426.2 requires high school diploma.
Active DOE Q-Clearance.
Unescorted access to one or more of the following facilities/areas: TA-55, PF-4, CMR, RLUOB, RLW, TA-22, or the ability to obtain unescorted access.
Working knowledge of facility and/or programmatic operations at TA-55, PF-4, CMR, RLUOB, RLW or TA-22.
Training Staff Qualification Program (TSQP) qualified in one or more areas: Training Coordinator, Training Specialist, Instructional Technologist, Classroom Instructor, OJT Instructor/Evaluator, Training Manager, or the ability to obtain qualification.
Expert-level knowledge in Human Performance Improvement (HPI) tools and techniques.
Education Required: Position typically requires a bachelor’s degree and a minimum of eight years of relevant experience, or an equivalent combination of education and experience. At this level, postgraduate course work may be desirable.
Notes to Applicants: For full consideration, please provide a cover letter addressing each of the requirements (minimum and desired) noted in the job posting individually. You can copy and paste the minimum and desired qualifications and then add sub-bullets with your commentary.
Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements
for access to classified matter.
Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
HRP: This position is subject to the requirements of the DOE Human Reliability Program as specified in 10 Code of Federal Regulation, Part 712, §712.11. These requirements include on going drug and alcohol testing, as well as periodic medical and psychological evaluations.
426.2: This position is subject to DOE Order 426.2, Personnel Selection, Training, and Qualification Requirements for DOE Nuclear Facilities, which establishes entry-level requirements to ensure candidates selected for specific positions can successfully perform the requirements of the job.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Please refer to Laboratory policy P701 for applicant eligibility.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to email@example.com or call 1-505-665-4444 option 1.
Where You Will Work
Located in northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. LANL enhances national security by ensuring the safety and reliability of the U.S. nuclear stockpile, developing technologies to reduce threats from weapons of mass destruction, and solving problems related to energy, environment, infrastructure, health, and global security concerns.
The Operational Readiness Implementation (ORI) Division provides the necessary business process and support functions to ensure Los Alamos National Laboratory, through the Associate Lab Director for Weapons Programs (ALDWP), successfully executes its mission assignments involving nuclear and explosive materials, science, technology, and weapons components. ORI partners with the ALDWP Engineering, Operations, and Program Management and FOD Divisions at TA-55 and TA-22 to achieve mission success. ORI Division will deliver “best in class” operational support to ALDWP programs and operations. This includes the management and support of Conduct of Training, Conduct of Operations, TA55 Start-Up and Operational Readiness, Contractor Assurance, Issues Management, and Internal Assessments. In addition, ORI manages the TA55 Nuclear Criticality Safety and Criticality Safety Officer programs.
Appointment Type Regular
Contact Name Mondragon, Kimberly (Kim)
Req ID: IRC76740