Los Alamos National Laboratory Computing Systems Tec 5 in Los Alamos, New Mexico
What You Will Do
This job location is at the Nevada National Security Site (NNSS), located in Mercury, Nevada, approximately 60 miles north of Las Vegas, Nevada.
eXperience Information Technology (XIT) division is seeking an energetic and customer-focused Computing Systems Tec 5 for the XIT Classified Systems Services (XIT-CSS) group. XIT is responsible for the desktop and server support for computing environments at the Laboratory. The division is organized around support IT groups that are focused on supporting unclassified and classified programmatic and mission support needs, and a central services group that provides the enterprise level configuration management services for these computing environments.
Computing Systems Tec 5 ( 71,000 - 112,700 )
The successful candidate will work at the Nevada National Security Site (NNSS) and provide sole desktop support for 50 permanent party and numerous travelers from LANL and LLNL. Will support all LANL and LLNL systems and servers that feature a complex variety of platforms. The position requires someone with critical thinking skills who can work independently to maintain the JLON helpdesk and accomplish daily tasks and immediate requests without further direction. Job duties will include a full spectrum of system administration, including but not limited to:
Install, configure and troubleshoot systems and servers across a complex variety of platforms
Answer and manage to completion all support calls that come into the JLON helpdesk utalizing telephone and remote network access tools.
Document IT requests for help desk support using web based management tools and ensure requests are resolved in a timely manner
Proactively manage systems and servers utilizing Active Directory
Research emerging technologies, new industry trends, hardware and software tools and solutions
Perform system installations using approved system images and Commercial Off-The-Shelf (COTS) software
Manage projects to fulfill customer technical needs
Configure hard drive encryption software such as WinMagic, Guardian Edge and BitLocker
Serve as sole record keeper for all paperwork related to network and computer accounts
Perform complete software and hardware upgrades to include system replacements for computer systems used by JLON and laboratory personnel.
Maintain network printers and scanners
Backup, archive and secure all user data when employees separate from the lab
Other duties as assigned by IT manager
What You Need
Minimum Job Requirements:
Extensive knowledge of Windows operating systems and/or Virtual environments and related hardware
Experience troubleshooting and resolving operating system, hardware and application issues
Experience with system patching and vunerability remediation
Experience utilizing automated installation, configuration management and backup software (Acronis / Symantec Backup Exec System Recovery software, etc.)
Experience testing, repairing and evaluating Information Architecture (IA) standard software, including operating system and IA standard hardware
Training/Certifications: Applicable advanced vendor certification (Microsoft, VMware, NetApp, CompTIA A+, CCNA)
Education/Experience: Position requires a High School diploma or equivalency and 6 years directly related experience; or; an equivalent combination of education and experience directly related to the occupation.
Active DOE L or Q clearance, or equivalent, transferable clearance
Experience installing, configuring and managing servers
Knowledge of TCP/IP networks and switches.
Knowledge in the use of Entrust encryption software
Location: This position is located at the Nevada National Security Site (NNSS) located about 65 miles northwest of Las Vegas, NV. Employees can either take a commuter bus, carpool, or individually drive to reporting work locations.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
§ PPO or High Deductible medical insurance with the same large nationwide network
§ Dental and vision insurance
§ Free basic life and disability insurance
§ Paid maternity and parental leave
§ Award-winning 401(k) (6% matching plus 3.5% annually)
§ Learning opportunities and tuition assistance
§ Flexible schedules and time off (paid sick, vacation, and holidays)
§ Onsite gyms and wellness programs
§ Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements
for access to classified matter.
Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
HRP: This position is subject to the requirements of the DOE Human Reliability Program as specified in 10 Code of Federal Regulation, Part 712, §712.11. These requirements include on going drug and alcohol testing, as well as periodic medical and psychological evaluations.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to PolicyPolicy P701for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to email@example.com or call 1-505-665-4444 option 1.
Contact Name Gonzales, Andrea Jo
Vacancy Name: IRC84451
Organization Name XIT-CSS/CLASSIFIED SYSTEMS SERVICE
Minimum Salary 71000
Maximum Salary 112700
Req ID: IRC84451
Category: Information Technology