Los Alamos National Laboratory Issues Management Coordinator Operations Support Specialist 1/2 (Operations Support Specialist 1/2) in Los Alamos, New Mexico
What You Will Do
This position will be filled at either the Operations Support Specialist 1/2 level , depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.
The Operational Readiness and Execution Group is seeking an Operations Support Specialist (OSS) to support important national security missions at LANL. ORI-2’s primary core functions are to support Causals and Trending Assessments; Readiness & Conduct of Operations; Safety Management & Engineering; Manufacturing Systems; Tactical Scheduling; Nuclear Materials Management; and Industrial Engineering.
The OSS will report to the Causal Analysis Team First Line Manager. The selected candidate’s responsibilities include ensuring the timely tracking, updating, and evidence entry of issues and corrective action within the Issues Management System. The Issues Management System is a critical component of managing events and issues within the ALDWP, as well as mitigating risk, all of which have visibility to ALDWP and Laboratory senior management.
Operations Support Specialist 1 ($53,500-$82,800)
The Operations Support Specialist 1 may enter issues into the issues management system as directed by management, or as the result of a fact finding. The Operations Support Specialist 1 tracks issues cradle to grave for assigned organizations within the Issues Management System, including entering corrective actions, attaching objective evidence, and contacting the owning action responsible manager to ensure timely completion. The Operations Support Specialist 1 will work with issues owning managers to request extentions as necessary, and help them craft the final evidence needed to close out an issue or action.
Operations Support Specialist 2 ($64,400-$102,300)
In addition to what was outlined at the lower level, at this level the Operations Support Specialist 2 will be responsible for supporting and conducting monthly Management Review Board (MRB) meetings for their assigned organizations. Responsibilities related to the MRB support include gathering slides, assembling simple charts or graphs, setting up or managing WebEX invites, and hosting the MRB. The Operation Support Specialist 2 will also be responsible for providing reports on the current state of their assigned organizations within the Issues Management System to the FLM, for work package reporting purposes.
What You Need
Minimum Job Requirements:
Business Systems: Demonstrated ability to work in business systems such as Oracle, SharePoint, or LANL specific systems like the Issues Managements System, that utilize workflow notification, track issues, and have report out functions.
Communication and Customer Interaction : Demonstrated ability to interact effectively with all levels of personnel, including upper management. Excellent oral and written communication and presentation skills. Demonstrated ability to contact customer organization and check status, and provides updates as necessary.
Organizational Skills: Demonstrated ability to maintain numerous multiple records at one time. High level of attention to detail and ability to keep meticulous records and references. Demonstrated ability to catalog documents.
Education/Experience at Operations Support Specialist 1 :Position requires a Bachelor’s Degree from an accredited institution and 2 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.
Additional Job Requirements for Operations Support Specialist 2
In addition to the requirements outlined above, qualification at the higher level requ i res:
Policy knowledge and compliance : Demonstrated knowledge of contractor assurance concepts, rooted in issues management policy and its role within the Laboratory’s Contractor Assurance System (CAS).
Communication and Customer Service : Demonstrated ability to organize and conduct meeting that include upper management, gather and alter presentation materials, and drive meetings.
Data Reporting: Demonstrated ability utilize report out functions in business softeware to yield informative reports, manipulate simple spreadsheets, develop graphs, and combine into presentation style formats.
Clearance : Ability to obtain a DOE Q Clearance
Education/Experience at Operations Support Specialist 2 :Position requires a Bachelor’s Degree from an accredited institution and 5 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.
DOE Order knowledge: Demonstrated knowledge of DOE order 232.2A and related performance assurance and continuous improvement related requirements within LANL Policy.
Lean Six Sigma: Lean Six Sigma qualifications or experience
Clearance : Active DOE Q Clearance
Note to Applicants: For full consideration, submit a comprehensive resume reflective of your relevant experience to the job requirements and desired skills stated above
Location: This position will be physically located in Los Alamos.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
§ PPO or High Deductible medical insurance with the same large nationwide network
§ Dental and vision insurance
§ Free basic life and disability insurance
§ Paid maternity and parental leave
§ Award-winning 401(k) (6% matching plus 3.5% annually)
§ Learning opportunities and tuition assistance
§ Flexible schedules and time off (paid sick, vacation, and holidays)
§ Onsite gyms and wellness programs
§ Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements
for access to classified matter.
Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to PolicyPolicy P701for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to email@example.com or call 1-505-665-4444 option 1. Appointment Type
Vacancy Name: IRC85744
Organization Name ORI-2 / Operational Readiness & Execution
Req ID: IRC85744
Category: Operations Support