Operations Support Specialist 1/2
- Req. Number: IRC146236
- Organization : SIGMA-OPS/Sigma Operations Group
- City, State: Los Alamos, New Mexico
The Sigma Operations Group (Sigma-OPS) is seeking an energetic, customer-focused individual to join our Programmatic Security team. The Operations Support Specialist will provide professional programmatic security and operational support, including but not limited to supporting the protection of sensitive information and managing physical and electronic access to the organization's resources. In this role, you will provide direct support and collaborate with institutional and programmatic security personnel to achieve project and organizational goals, while understanding and adhering to Laboratory and regulatory guidance specific to security. The selected candidate will be expected to operate with initiative, professionalism, dependability, and flexibility within a dynamic organization to fulfill project and organizational objectives.
Sigma Division focuses on materials science and engineering, emphasizing metallurgical processes and research in support of the experimental testing program at Los Alamos. Sigma-OPS is a customer-based group that supports the programmatic operational needs of the Sigma Division.
Operations Support Specialist 1 ($60,500 - $93,600)
- Follows laboratory policies and procedures to resolve routine issues related to security operations within the facility.
- Support access control functions in security areas, by validating personnel credentials, ensuring training compliance, and authorizing access in accordance with Laboratory security requirements.
- Assist with sensitive shipment operations including coordination, documentation and processing of incoming and outgoing shipments.
- Provide security operation compliance support by assisting with the inspection of materials and equipment to ensure they meet facility compliance requirements.
- Support part inventory management by updating part locations, creating tags for new items and assisting with the destruction process and supporting audits to ensure accurate inventory records.
Operations Support Specialist 2 ($72,800 - $115,400)
In addition to what is outlined at the lower level, at this level:
- Applies Laboratory policies and procedures to resolve a variety of routine to moderately complex issues related to security operations.
- Make recommendations for security and safeguards measures, techniques and methods to assure and improve the protection of classified interests and assets.
- Manages access control functions in security areas including authorization processing, audit documentation readiness, access issue resolution and compliance with Laboratory security requirements.
- Coordinates the acquisition, installation or replacement of equipment and supplies designed to increase efficiency of security operations.
- Understands and adheres to Laboratory and regulatory guidance and governance specific to physical security.
What You Need
Minimum Job Requirements:
- Knowledge of operational processes with a strong emphasis on security and safeguards policies, practices, and procedures in a laboratory setting.
- Demonstrated experience working effectively under pressure of deadlines, interruptions, and changing priorities, and the ability to follow multiple tasks to completion.
- Demonstrated experience in decision making, organizing, and prioritizing tasks, and taking initiative.
- Demonstrated excellent interpersonal, verbal, and written communication skills; demonstrated ability to interact with all levels of internal and external personnel and customers; strong customer service and teaming skills.
- Demonstrated experience adhering to established security requirements and compliance protocols in an operational environment.
Additional Requirements for Operations Support Specialist 2:
In addition to the requirements above:
- Demonstrated experience applying policies and procedures to investigate operational issues, evaluate alternatives, and recommend solutions to routine and moderately complex problems.
- Knowledge of document control and records management practices to support accurate security records, audit readiness, and compliance.
- Demonstrated ability to review work processes, identify improvements, and coordinate with team members and other organizations to implement changes.
Education/Experience at lower level: Position requires an associate's degree in a relevant field and two years of relevant experience or , an equivalent combination of education and experience directly related to the occupation.
Education/Experience at higher level: This position requires an associate's degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
- An active Q clearance
- Experience with LANL specific security and safeguards policies and procedures
- Familiarity with the Sigma facility and the Sigma and MST organizations
- Advanced knowledge of Classified Matter Protection and Control and Access Control related procedures as it relates to DOE and LANL
- Experience with handling the shipment and receipt of incoming and outgoing packages, including proper packaging and labeling.
- Demonstrated skills in conducting research, investigating alternative solutions, and recommending solutions to problems
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
For full consideration, please submit a comprehensive cover letter and resume detailing how you meet the minimum and desired job skills.
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
§ PPO or High Deductible medical insurance with the same large nationwide network
§ Dental and vision insurance
§ Free basic life and disability insurance
§ Paid childbirth and parental leave
§ Award-winning 401(k) (6% matching plus 3.5% annually)
§ Learning opportunities and tuition assistance
§ Flexible schedules and time off (PTO and holidays)
§ Onsite gyms and wellness programs
§ Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.