Operations Support Specialist 1/2 | Los Alamos, NM | Los Alamos National Laboratory

Operations Support Specialist 1/2

What You Will Do

This position will be filled at either the Operations Support Specialist 1 or Operations Support Specialist 2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Located in northern New Mexico, Los Alamos National Laboratory (LANL) is the nation's premier plutonium center of excellence. At LANL, we lead in ensuring the safety and reliability of the U.S. nuclear stockpile while advancing research across a spectrum of scientific disciplines, including national security, space exploration, geophysics, renewable energy, supercomputing, medicine, and nanotechnology. Our advanced nuclear facility emphasizes precision machining and adherence to standards in a high-tech manufacturing environment.

The Pit Technologies (PT) Division, part of the Associate Laboratory Directorate for Weapons Production (ALDWP), is instrumental in delivering top-quality plutonium pit-related products and services. This division focuses on maintaining and enhancing the performance of nuclear components while following rigorous compliance and safety protocols. As a member of the PT-8 Machining Group within the PT Division, you will report directly to the First Line Manager (FLM).

Operations Support Specialist 1 ($60,500 - $93,600)

The successful candidate will perform the job activities listed below, but are not limited to:
  • Safety and security are a primary responsibility for all Laboratory employees. Assures safety and security compliance, maintains required safety and security training, and makes safety and security an integral part of every task, including taking the necessary steps to stop work if continuing the job is unsafe or compromises security.
  • Provides direct support of operations in programs, facilities, or organizations that have an operational or process-based deliverable.
  • Ensures that the process is followed through to completion with efficiency, accuracy, and with high quality, while understanding and maintaining priorities.
  • Follows established procedures, maintains documentation such as record-keeping, budget and cost-tracking, inventory-tracking; develops documentation when necessary.
  • Communicates and coordinates with team-members, supervisors, and other involved organizations to ensure that the deliverable will be efficiently met, obstacles are anticipated, and priorities are clearly understood.
  • Assists with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility.
  • Performs various administrative tasks such as procurements, travel administration, contract administration, resource scheduling, and office and personnel support..
  • Assists with and coordinates the review and revision of procedures, scope, and process development and improvement. Provides issues management support for issues of moderately complex scope, including the compilation, review, and assessment of data and the development of management assessments and/or recommendations.
  • Provides customer service to internal customers and may provide customer service to external customers.
  • Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment.
  • Provides resolutions to an assortment of problems of moderately complex scope where analysis of situations or data requires a review of a variety of factors. Contributes to the fulfillment of projects and organizational objectives.

Operations Support Specialist 2 ($72,800 - $115,400)


In addition to those outlined above, the Operations Support Specialist 2 responsibilities will include:
  • Provides issues management support for a diverse range of complex issues where analysis of data requires evaluation of identifiable factors, including the compilation, review, and assessment of data and the development of management assessments and/or recommendations.
  • Contributes to the organization's goals and objectives. Resolves a wide range of issues in creative ways.
  • Networks with senior internal and external personnel in own area of expertise. Requires limited responsibility for making routine contacts on general matters outside of the immediate organization.
  • Works under limited direction; receives general instructions on new assignments. Work is evaluated upon completion to ensure objectives have been met.

What You Need

Minimum Job Requirements:

Operations Support Specialist 1 (Skills Necessary to do the job):

  • Ability to follow guidelines for working safely in an industrial manufacturing environment
  • Entry-level knowledge of the scope, processes, methodologies and requirements for the particular operation, physical and cyber security or process involved with this role.
  • Excellent written and verbal communication and listening skills.
  • Entry-level knowledge of Laboratory policies and requirements related to the assigned work.
  • Ability to follow and inform improvements in procedures, policies, and processes
  • Ability to work with team-members, other organizations, and customers and to solve problems. Ability to review, understand, and execute an end-to-end work processes.
  • Ability work closely with team-members and members of other organizations to define expectations and mutual responsibilities.
  • Basic knowledge of Laboratory financial system and processes.
  • Knowledge of Laboratory policies and procedures. Basic knowledge of requirements drivers such as DOE orders, and federal regulations.
  • Knowledge of Laboratory business and operations systems and standard software applications.
  • May require Q clearance

Operations Support Specialist 2:
In addition to the requirements outlined above, the higher-level position will require:
  • Knowledge of facility operations, including familiarity with integrated safety, formality of operations, facility availability, compliance, performance, maintenance, engineering, safety basis, readiness, configuration management, work control, activity approval, physical and cyber security, quality assurance, training and qualification, feedback and improvement.
  • Knowledge of institutional and organizational policies, practices, and procedures, including policy and procedure development, implementation, and enforcement.
  • Knowledge of documentation quality assurance, including document controls and records management.
  • Ability to conceptualize and communicate major elements of operations and operational quality assurance to both technical and non-technical personnel.
  • Working and demonstrated knowledge of Laboratory business and operations systems and standard software applications.
  • Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment.

Desired Qualifications:
  • Demonstrated knowledge of Lab procedures, standards, and guides.
  • Skilled in schedule development and maintenance
  • Knowledge of training programs, processes and applicability of training requirements in both nuclear and non-nuclear environments
  • Experience with operations or other relevant manufacturing experience
  • Experience in customer support

Education/Experience at lower-level Operations Support Specialist 1:

Position requires an Associates Degree in a relevant field and two years of relevant experience or , an equivalent combination of education and experience directly related to the occupation.

Education/Experience at higher level Operations Support Specialist 2:

Position requires a Associate's Degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.



Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.



Note to Applicants:
  • For full consideration, please include a cover letter with your resume addressing how your experience relates to each of the required and desired skills as applicable.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)
Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.

Tyler Daniel: sdaniel@lanl.gov

Alex Wroblewski: alexwrob@lanl.gov