QPA Specialist 4

What You Will Do

Come join the Quality and Performance Assurance-Institutional Quality (IQPA-IQ) Team! We are looking for a professional, motivated individual who will report to the Quality Program Support Team Leader in this dynamic role. If you are a high energy, self-directed person who wants to take advantage of available training and work opportunities to advance your knowledge and experience in IQ's major areas of responsibility, you will thrive in this role. You will have the opportunity to work with others in a professional and personable manner daily, while you increase IQPA visibility throughout the lab and work with suppliers to ensure mission success.

Your primary responsibilities will be to support and provide guidance for LANL's quality affecting suppliers to support the success of LANL's mission while acting as the voice of the supplier for other LANL organizations. Additional responsibilities include consulting with internal and external customers, communication, and outreach, and identifying process improvement opportunities. The ability to navigate complex situations involving differing interpretations of quality assurance requirements by key stakeholders, competing business priorities, and relationship management is part of working in this dynamic environment.

What You Need

Minimum Job Requirements:

Quality Assurance Requirements: Extensive, expert level experience in the following areas:

  • Developing quality assurance programs, plans, procedures, and tools to support diverse missions and work scopes based on quality requirements such as NAP 401.1; 10 CFR 830, Subpart A; 10 CFR 71, Subpart H; DOE O 414.1; and ASME NQA-1.
  • Reviewing quality assurance programs, plans, procedures, to determine compliance with established requirements.
  • Developing guidance material on how to successfully implement quality assurance requirements based on the above referenced requirements documents.

Self-directed and Teamwork: Proven success working independently and in a team environment while mentoring teammates and customers to achieve objectives. Ability to foster a work environment that promotes openness, trust, communication, teamwork, innovation, and satisfaction with demonstrated experienced conflict resolutions skills.

Customer Service: Advanced customer service skills that utilize strong written and verbal communication techniques to communicate complex concepts effectively and efficiently. Demonstrated ability to facilitate collaboration and coordination to solve complex supplier quality and/or performance challenges using IQPA processes and through successful leadership of one or more IQPA programs.

Decision Making: Extensive experience in effective decision-making and risk management related to complex technical issues surrounding the implementation of quality requirements by suppliers and as necessary facilitating supplier performance in compliance.

Education and Years of Relevant Experience: Requires a Bachelor's Degree in a relevant field and a minimum of 12 years of experience, or equivalent combination of education and work experience.

Desired Skills:

Technical Writing: Extensive experience writing and developing policies, procedures, guidance documents, and tools to implement quality assurance requirements. Experience writing technical reports such as audit or evaluation reports.

Continuous Improvement: Demonstrated experience in process improvement principles and practices such as lean continuous improvement.

Relationship Management: Demonstrated experience managing complex relationships, conflict resolution, and collaborative problem solving.

Professional Experience: Experience qualifying suppliers to NQA-1 criteria and/or certification as a NQA-1 Lead Auditor.

Work Location: The work location for this position is telework and is located in Los Alamos, New Mexico. Telework is defined as working from offsite but within 2hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants:

  • For Full Consideration: Please include a cover letter addressing how you meet each of the job requirements in order to be considered for an interview.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)
Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-665-4444 option 1.