System Analyst 2/3

What You Will Do

This position will be filled at either the Systems Analyst 2 or Systems Analyst 3 level, depending on the skills of the selected candidate(s). Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

The Production Support Services (PSS-1) group is seeking highly motivated candidates to fill the position of Systems Analyst working within the PSS-1 Manufacturing Management Systems Team. As a selected candidate, you will provide support for a wide-range of systems using professional concepts and objectives to resolve complex issues in creative and effective ways. You will contribute to the development of new theories and methods to solve complex issues related to systems management. You will work to maintain the operation and implement new software for the Manufacturing Management Systems (MMS) conglomerate. Current systems include but are not limited to Oracle Manufacturing Resource Planning (MRP), iBASEt Solumina Manufacturing Execution System (MES), Electronic Sales Package (ESP), and Digital Data Acquisition (DDA) and Oracle Production Scheduling (OPS). The systems are used for the production, planning, collection of quality data, and electronic sales of product. Selected candidates will develop the highest level of proficiency in all MMS systems requiring a high level of skill and knowledge. You will serve as system Superusers (Manufacturing System Analysts) responsible for troubleshooting and problem solving in support of weapons production use of the MRP and MES systems. You will be expected to provide a high level of interaction with both internal and external customers, including Functional Users, Database Administrators (DBAs), Technical Application Administrators (TAAs), and System Administrators.

System Analyst 2 ($83,900 - $136,600)

At the Systems Analyst 2 level, you will apply demonstrated experience while providing support for a wide range of systems, to include but not limited to MRP, MES, ESP, and DDA systems. You will serve as a Superuser responsible for troubleshooting and problem solving issues that arise within the systems. You will work closely with the customers to ensure you provide excellent customer service support. You will interact on a daily basis with Functional Users, Software Developers, DBAs, TAAs, and System Admins. Additional tasks will be assigned as new features and enhancements are requested and developed for the systems. You will be expected to accomplish work assigned under moderate supervision and direction.

System Analyst 3 ($101,700 - $168,200)

At the Systems Analyst 3 level, you will perform the same work duties as outlined above for a Systems Analyst 2, but at a more advanced knowledge and experienced level. At this level, you will be expected to accomplish work assigned under minimal supervision and direction.

What You Need

Minimum Job Requirements:

Computing Skills/Business Systems:

The Systems Analyst 2 should have working knowledge of manufacturing software applications including system architectures and network infrastructures. Moderate skills in documenting system requirements and customer specifications. Should be able to demonstrate and understanding functional interfaces between system software components and the system-level design. Systems Analyst 2 should be familiar with software configuration management best practices as it relates to manufacturing software. This would include software design concepts, software maintenance best practices and user documentation as it relates to testing and verifying functionality, especially software testing that ensures the requirements specification, design, and coding of software adequately fulfills all intended functions. Be able to partner with customers, review and understand end-to-end work and related manufacturing processes and translate technical terms to layperson's terms and present them to audiences outside of the technical team. Demonstrate experience with common desktop applications (MS Word, Excel, Teams etc.), record of adherence to manufacturing policies, programs, procedures, and working knowledge of Manufacturing Systems (i.e. MRP, MES, SAP). Expressed knowledge of software quality assurance, cyber security requirements, and the implementation of software systems. Experience with application administration, system analysis as well as hardware and software integration and testing. Be able to demonstrate knowledge of application software development lifecycle frameworks and methodologies and their related tools and techniques, along with software risk management.

Critical Thinking: Experience and demonstrated skill in conducting research, investigating alternative solutions, and recommending solutions for problems affecting computer and information security. Experience and demonstrated skill in analyzing processes for improvement and applying the results of such analytical efforts, preferably in a manufacturing environment.

Communication: Experience and demonstrated skill with interpersonal, written, and verbal communications. Demonstrated experience with planning and executing to defined due dates, documenting actions completed, providing status on actions completed and completing all work tasks independently with minimal error.

Demonstrated ability to network effectively with other administrators and key contacts outside own area of expertise, both internal and external to the organization.

Customer Service: Exceptional customer service skills and the ability to provide clear, concise support and guidance to others in sometimes-stressful situations. Experience interacting professionally with all types of personnel, including external interfaces and executive management.

Organizational Skills: Possess high attention to detail including strong organizational skills, analytical thinking, observational skills and problem-solving skills. Proven ability to multi-task and adjust to the workings of a dynamic environment.

Personal Leadership: Demonstrated record of strong tactical decision-making. Demonstrated ability to calmly manage frequent interruptions and changing priorities; complete assignments without established procedures; be available, dependable, and punctual.

Advanced Production Knowledge: Advanced knowledge of production operational systems and methods, applications of production planning methods, and application of technology aided systems and tools for high-quality production processes and products. Knowledge of Web-based technologies including maintenance and Web-based tools and utilities.

Education and Experience for Systems Analyst 2: Position requires a Bachelor's Degree in a related field and 4 years of related experience; or, an equivalent combination of education and experience directly related to the occupation. Postgraduate degree in related field may serve as years of related experience.

Clearance: Ability to obtain a DOE "Q" clearance

Systems Analyst 3

In addition to the Job Requirements outlined above, qualification at the Systems Analyst 3 level requires:

Advanced Production Knowledge: Advanced knowledge of production operational systems and methods, applications of production planning methods, and application of technology aided systems and tools for high-quality production processes and products.

Configuration management: Broad knowledge of configuration management, change control, and release management processes.

Education and Experience for Systems Analyst 3: Position requires a Bachelor's Degree in a related field and 8 years of related experience; or, an equivalent combination of education and experience directly related to the occupation. Postgraduate degree in related field may serve as years of related experience.

Desired Qualifications:

Additional Education and Training:
  • CPIM Training and/or APICS certification
  • SCRUM Master or demonstrated experience with SCRUM Framework
  • Experience in Digital Manufacturing
  • System Superuser Experience or Data Management for Manufacturing Facility
  • Lean Six Sigma Certification Green Belt or Black Belt

Work Location: The work location for this position is telework and is located in Los Alamos, NM. Telework is defined as working from offsite but within 2hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 2 years.

Note to Applicants: For full consideration, submit a comprehensive resume reflective of your relevant experience to the job requirements and desired skills stated above.
Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
  • PPO or High Deductible medical insurance with the same large nationwide network
  • Dental and vision insurance
  • Free basic life and disability insurance
  • Paid childbirth and parental leave
  • Award-winning 401(k) (6% matching plus 3.5% annually)
  • Learning opportunities and tuition assistance
  • Flexible schedules and time off (PTO and holidays)
  • Onsite gyms and wellness programs
  • Extensive relocation packages (outside a 50 mile radius)
Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q(Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.

HRP: This position is subject to the requirements of the DOE Human Reliability Program as specified in 10 Code of Federal Regulation, Part 712, §712.11. These requirements include on going drug and alcohol testing, as well as periodic medical and psychological evaluations.

426.2: This position is subject to DOE Order 426.2, Personnel Selection, Training, and Qualification Requirements for DOE Nuclear Facilities, which establishes entry-level requirements to ensure candidates selected for specific positions can successfully perform the requirements of the job.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status, or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-665-4444 option 1.