Operations Specialist 2
- Req. Number: IRC142699
- Organization : WE-FAST/Workplace Experience Furniture, Amenities & Space Team
- City, State: Los Alamos, New Mexico
- Salary: $80,400 - $127,900
- Recruiter Name: Jacquez, Timothy
- Recruiter Email: tjacquez@lanl.gov
What You Will Do
The Workplace Experience - Furniture, Amenities, and Space Team (WE-FAST) is seeking an energetic, organized, and customer-focused Operations Specialist to support our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and takes pride in delivering excellent service. This is a hands-on position that requires initiative, strong organizational skills, and the ability to work both independently and collaboratively.
In this role, you will also assist with the day-to-day operations of LANL's food service program and custodial subcontract oversight, providing direct support to the project leader. This role will assist with all aspects of subcontractor management, small purchases, coordination of vendor schedules, assist with management of facility service requests, serve as an Administrative Subcontract Technical Representative (AdSTR), and more. If you are someone who is not afraid to take on work, enjoys solving problems, and is motivated to support a high-performing team, we encourage you to apply.
Job Duties:
What You Need
Minimum Job Requirements:
Operational Support: Proven experience in a successful administrative or operational support role. Experience providing high-level customer service with a pro-active, can-do attitude. Proven ability to effectively communicate complex information across diverse audiences, coupled with exceptional interpersonal, written communication and verbal skills for interaction with customers, staff, senior management, and stakeholders.
Communication: Demonstrated ability to resolve problems independently and as part of a team. Excellent interpersonal, written and verbal communications skills and the ability to interact efficiently with all levels of personnel and customers.
Organization & Time Management: Strong organizational skills and attention to detail. Demonstrated ability to take initiative, independently prioritize and manage multiple concurrent responsibilities, and contribute meaningfully to overall team goals. Ability to work independently and collaboratively.
Education/Experience: Position requires an Associate's Degree and 4 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Notes to Applicants:
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.
The Workplace Experience - Furniture, Amenities, and Space Team (WE-FAST) is seeking an energetic, organized, and customer-focused Operations Specialist to support our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating details, and takes pride in delivering excellent service. This is a hands-on position that requires initiative, strong organizational skills, and the ability to work both independently and collaboratively.
In this role, you will also assist with the day-to-day operations of LANL's food service program and custodial subcontract oversight, providing direct support to the project leader. This role will assist with all aspects of subcontractor management, small purchases, coordination of vendor schedules, assist with management of facility service requests, serve as an Administrative Subcontract Technical Representative (AdSTR), and more. If you are someone who is not afraid to take on work, enjoys solving problems, and is motivated to support a high-performing team, we encourage you to apply.
Job Duties:
- Assist with monitoring and managing daily operational activities for food service and custodial teams.
- Assist with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility for food service and custodial teams.
- Coordinate food service and custodial activities outside of the day-to-day operations with internal customers to ensure timely project execution and clear understanding of all project expectations.
- Develop and implement a routine communication plan across the Facility Operations Directors (FODs).
- Assist with on-boarding new subcontractors, badging, and ongoing training requirements.
- Assist with subcontractor meetings, scheduling, agenda preparation, note taking and post meeting follow-up.
- Assist with institutional administrative processes: Project and Activity Review (PAR) requests, impediment plans, facility service requests, and coordination of equipment repairs.
- Troubleshoot daily operational issues and recommend solutions with food service and custodial teams.
- Track performance metrics and prepare operational reports. Ensure compliance with contract documents.
What You Need
Minimum Job Requirements:
Operational Support: Proven experience in a successful administrative or operational support role. Experience providing high-level customer service with a pro-active, can-do attitude. Proven ability to effectively communicate complex information across diverse audiences, coupled with exceptional interpersonal, written communication and verbal skills for interaction with customers, staff, senior management, and stakeholders.
Communication: Demonstrated ability to resolve problems independently and as part of a team. Excellent interpersonal, written and verbal communications skills and the ability to interact efficiently with all levels of personnel and customers.
Organization & Time Management: Strong organizational skills and attention to detail. Demonstrated ability to take initiative, independently prioritize and manage multiple concurrent responsibilities, and contribute meaningfully to overall team goals. Ability to work independently and collaboratively.
Education/Experience: Position requires an Associate's Degree and 4 years of related experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
- Previous experience working with or managing subcontractors/external vendors.
- Knowledge of or experience with the hospitality industry.
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position Commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Notes to Applicants:
- Applicants should submit a comprehensive cover letter addressing the requirements of the position.
- Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid childbirth and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (PTO and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular Position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.
